Customer Service

Customer Service Level 2 Diploma

   

This qualification is designed for those taking an Intermediate Apprenticeship in Customer Service. It reflects the skills and knowledge required of people working in that role.

It is also ideal for non-apprentices wanting to evidence both knowledge and competence in their customer service role. It reflects the skills and knowledge required of people working in that role It reflects the skills and knowledge required of people working in that role  

Employers recognise the key role played by customer-facing staff­ in determining the quality of the customer experience and increasing customer loyalty. Customer demand for individualised service continues to increase.  

Employers across all sectors, regardless of whether their main business is customer service or if they wish to train staff­ to undertake customer service as part of their job role, need to upskill their current workforce and recruit new sta­ff.  

Customer Service Apprenticeships and qualifications help employers address skills gaps and raise customer service skills in the workplace.  

For more detailed information, take a look at the link below or fill out our enquiry form.

Short Courses:

Various short courses available take a look here for more details.

Address Campus Training Limited
First Floor, Norfolk House
Norfolk Way
Uckfield, TN22 1EP

Telephone Number 01825 749390

Email Address jo@campustraining.co.uk


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