Team Leading/Supervisory

A Team Leader/Supervisor is a first line management role with operational/project responsibilities or responsibility for managing a team to deliver clearly defined outcomes. They also provide direction, instructions and guidance to ensure the achievement of set goals. Specific responsibilities may vary but the knowledge, skills and behaviours (KSBs) required to undertake this role are universal – regardless of the size or nature of the organisation Team Leaders operate within.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

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