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Customer ServiceCustomer Service Level 2 Level 2 is intended for those people who are front-line service providers but whose job role and responsibilities does not have the breadth of the level 3 candidate. Job role and function is more closely defined and the scope for decision-making and personal responsibility is more limited than for a level 3 candidate. Read more >> Customer Service Level 3 Level 3 is intended for candidates who could be termed as ‘Customer Service Professionals’. This would typically include a person dedicated to solving customer problems. Mature and experienced people with a wide range of product or service knowledge. People usually found in large organisations in a section dedicated to customer service Read more >> What next? Click here to fill in our quick enquiry form »
![]() ![]() ![]() Northbrook College has been working with Campus Training for the past 12 months and we have found them to be exemplary in relation to the Train to Gain work that they carry out. We have been so impressed with the company that we are now in negotiations with them to expand their delivery with us to help support other aspects of employer engagement and related training. ![]() Northbrook College - Megan Light ![]() ![]() To find out how Campus Training can help your business please call 01825 749390 or e-mail les@campustraining.co.uk
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